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Online Reviews: Necessary evil and Faustian Bargain
As a consumer, I generally like online reviews as they give me a way of evaluating a product. As a business owner, I’m highly skeptical of them because of how easily they can be manipulated,...
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Unethical, illegal and downright bad tech support
Myself and all of my technicians view our relationship with clients as one of trust and respect. We realize that customers rely on us for computer repair in Lawrence Kansas and we’ve got a great...
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Growing scourge of the “FBI Virus” on laptops and desktops
The latest type of virus we are seeing a resurrgence on laptops and desktops at DoctorDave Computer Repair of Lawrence, KS are what is commonly referred to as a “Ransomware Viruses”. These are viruses...
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Hacking for a cause: Viruses and free speech
Is malware a form of free speech? While some malware is created for mischief or money, others are created to make a point. For an extereme example check out this story in which a Congressman’s office...
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Personal use of work computers: things to consider
We often do computer repair in Lawrence for businesses running out of a small office or a home office and we often see “mixed use” settings. When a computer is used for personal and business...
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Why many schemes to protect kids on the Internet backfire
Wow. Just Wow. That was my response to this story about a child drugging their parents in order to get her internet privileges back. Restricting and monitoring children’s use of the Internet is a...
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Why Yelp is bad for small business (yes I said it!)
Image courtesy of Flickr user calmenda Yelp has been in the news quite a bit lately with Amy’s Baking Company blaming Yelp reviewers for “endangering their lives” and a San Diego law firm succesfully...
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How we are giving back to Lawrence by leaving Lawrence Giveback: it adds up!
As of January 1st, DoctorDave Computer Repair is no longer a member of the Lawrence Giveback program. This was a difficult decision for me but ultimately I think it’s best for our customers and the...
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What do expect from WOW in Lawrence Kansas or Why we hate the cable company
Whether you use WOW (fomerly Sunflower, Knology) or AT&T in Lawrence, KS or you are in Topeka (Cox), Kansas City (Time-Warner) or other parts of the Kansas City Metro, we all love to hate our...
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Responding to negative reviews online: an LJWorld.com/Marketplace case study
While we are fortunate we’ve never had negative reviews yet for DoctorDave Computer Repair in Lawrence, KS, the fact is statistically it’s bound to happen. While we try to screen out difficult...
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Dis(honesty) and Ethics with Computer Repair
I’m not an avid book reader, but with Audible and my membership in Amazon Vine, I find myself reading much more and two books really reinforced my ideals and business model. First, I highly recommend...
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10 Years of DoctorDave Computer Repair –10 thoughts and lessons
Ten years ago on August 17th, 2003 I told my previous employer I could not accept a pay cut and put into action a plan that was over 10 years in the making, to start my own business. I always wanted to...
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#YelpTownHall: Sanitized reviews by (allegedly) real people
Recently I attend the Kansas City “Yelp Town Hall For Business Owners in Kansas City” which was a free event for local businesses wanting to learn more about how to use and interact with Yelp. Based...
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It’s not just the NSA reading your email, it’s the IRS too
Although the NSA has given us quite the scare with PRISM and the controversy around it, a less known, but equally important violation of privacy is the fact that the IRS can and has been reading our...
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Save money with Groupons and other social coupons while keeping business local
I’ve blogged about Groupon and other social coupons before and how the business sponsoring a social coupon only gets a percent of the money. For example for a $100 coupon, you might pay $50 and the...
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Tablet Tuesday : Smaller is better when it comes to #inteltablets
As I wrote last week, I’m participating in a special Intel program to where they allow people to experience their tablets. My Samsung Galaxy Tab 3 10.1 wasn’t compatible with two key apps I use: Google...
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Online reviews: latest wrapup and updates
Being a business owner and active reviewer, I continue to be fascinated by the landscape that is online reviewing. These reviews are being taken seriously. In particualr, hotels are changing the way...
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Why your ISP may be giving your computer popups and ads
Here at DoctorDave Computer Repair in Lawrence, KS we have gotten dozens of calls from people being redirected to sites they never intended to visit – like trying to buy a Dell computer and getting...
View ArticleYet another reason why you should telecommute
For many of our clients, we are their “IT department” at work because they work out of the home. Not because they are a home based business but they are telecommuting. Telecommuting is a great idea...
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Denying service to our customers is wrong, so that’s why we’re doing it!
As a business owner, I rarely take a political stand. I’ve only stood up on issues that directly impact our clients such as coming out against broadband caps and in support of net neutrality and...
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